Privacy & Security Policy

Effective Date: March 3, 2025

1. Data Collection

• Only the minimum necessary data is collected to operate the app and provide the best possible user experience. This includes information required to activate and configure smart devices, such as the user’s name, email address, and contact details.

• Data related to the electricity consumption of connected devices is collected and analyzed to offer recommendations for improving energy efficiency.

2. Data Rights

• HADER retains full rights to all data collected from measurement devices regarding energy consumption and performance.

• HADER may use this data for service improvement, development, statistical analysis, and generating reports on energy efficiency.

• This data will not be shared with third parties unless the user provides consent or if required by law.

3. Data Storage

• All personal and sensitive data is stored on secure servers and protected using the latest encryption standards to prevent unauthorized access.

• Data is retained only for the duration necessary to operate the app or as required by applicable law.

4. Data Sharing

• Personal user data will not be shared with third parties without user consent or unless legally required.

• However, aggregated and anonymized data may be shared for analytics and service development purposes. This data contains no personally identifiable information.

5. Security

• User data is protected during transmission between devices and servers using encryption technologies such as SSL/TLS.

• HADER uses advanced security protocols, including two-factor authentication (2FA), to protect user accounts from unauthorized access.

6. User Rights

• Users have the right to access, correct, or delete their personal data upon request.

• Users may deactivate or permanently delete their accounts at any time, and all associated data will be removed accordingly.

7. Updates

• This Privacy and Security Policy may be updated from time to time. Users will be notified of any major changes via the app or their registered email.

• Users are encouraged to review the policy periodically to stay informed about how their data is handled.

Contact Us

For more information or inquiries regarding this Privacy and Security Policy, please contact us:

📧 Email: Bader@Haderenergy.com
📲 Support Center: Within the App
📞 WhatsApp: 0542190005